Privacy Policy

Last Updated: 12 March 2025
 

EMC Industrial Weighing Ltd ("we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, emcweighing.com ("Website"). By using our Website, you consent to your personal data being collected, stored, and processed in New Zealand, and to its transfer to other countries as necessary to provide services.

1. Information We Collect

We collect different types of personal information depending on how you interact with our Website.

A. Information You Provide to Us

  • Contact Details – Name, email address.
  • Account Information – Username, password (if you create an account).
  • Communications – When you contact us via email, chat, phone, or other methods.

B. Information We Collect Automatically

  • Device & Usage Data – IP address, browser type, pages visited, time spent on pages.
  • Cookies & Tracking Technologies – Used for functionality, analytics, and personalisation.

2. How We Use Your Information

We process your data to:

  • Provide and improve our services.
  • Process payments and deliver products/services.
  • Respond to inquiries and customer support requests.
  • Send promotional emails (if you opt-in).
  • Analyse and improve Website performance.
  • Comply with legal obligations.

3. Legal Basis for Processing (Where Applicable)

New Zealand (Privacy Act 2020)

  • You have the right to access and correct your personal data.

Australia (Privacy Act 1988 & Australian Privacy Principles – APPs)

  • You can opt out of marketing communications at any time.

European Union (GDPR – General Data Protection Regulation)

  • Consent – When you opt-in for marketing emails.
  • Contractual Obligation – To provide services you request.
  • Legal Obligation – To comply with laws.
  • Legitimate Interests – To improve our Website and services.

United States (CCPA – California Consumer Privacy Act)

  • Right to Know – Request details on what personal data we collect.
  • Right to Delete – Ask us to delete your personal data.
  • Right to Opt-Out – If we sell data (we don’t), you can opt out.

China (PIPL – Personal Information Protection Law)

  • We collect and process personal data from Chinese users in New Zealand.
  • Data Transfers: By using our services, you explicitly consent to your data being transferred and stored in New Zealand, as well as other countries where necessary.
  • If required, we implement security assessments and standard contractual agreements for data transfers.

4. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access Your Data – Request a copy of your personal information.
  • Correct or Update Your Data – Ask us to update incorrect information.
  • Request Data Deletion – Ask us to erase your data (where applicable).
  • Withdraw Consent – If we rely on consent, you can withdraw it anytime.
  • Opt-Out of Marketing – You can unsubscribe from promotional emails.

To exercise these rights, contact us at weighing@emc.co.nz.

5. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share it with:

  • Service Providers – Third-party companies that help us run our business (e.g., website hosts, email services).
  • Legal Authorities – If required by law or to protect our legal rights.

If your data is transferred internationally, we ensure it is adequately protected under relevant legal frameworks.

6. International Data Transfers & Global Consent Statement

We process and store personal data in New Zealand. By using our services, you explicitly consent to your personal data being collected, stored, and processed in New Zealand, and to its transfer to other countries as necessary to provide services.

This ensures compliance with:

  • GDPR (EU): Acknowledges international data transfers.
  • CCPA (California, US): Transparency in data processing.
  • China (PIPL): Explicit consent for data transfers.
  • Australia & New Zealand: Covers data protection obligations.

If additional safeguards are required, we use standard contractual clauses or similar mechanisms.

7. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality.
  • Analyse traffic and enhance user experience.
  • Provide personalised content and advertising.

You can manage cookies in your browser settings. If required by law, we provide a cookie consent banner (e.g., GDPR compliance).

8. Data Security

We take reasonable measures to protect your personal data from unauthorised access, loss, or misuse. However, no system is 100% secure.

9. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email:
weighing@emc.co.nz

Address:
EMC Industrial Weighing Ltd
56 Tarndale Grove
Rosedale
Auckland 0632
New Zealand